Questions Answered
Can I use the resources for teaching?
You can use all of our resources as teaching aids in physical classrooms. You can use them to support your lesson, and students may complete worksheets or activities during the lesson.
You cannot use them for teaching online or distance teaching/ learning (Including, and not limited to: webinars, youtube videos, online courses, downloadable courses).
If the resource has ‘Handout’ in the title, they may be given out as handouts to take away providing that our branding remains intact and they have not been altered or over-branded.
If the resource has ‘Editable’ in the title, they are not intended to be a stand-alone resource and they may be edited and modified, providing only the editable sections are edited and our branding remains intact.
We really rely on word-of-mouth referrals, so if you love our resources, why not credit us and spread the word! That way we can keep making your life easy with time saving resources.
Please refer to both the Terms and Conditions and Our Copyright Policy for detailed legal information before you use our resources.
Can I share the resources?
We do not allow sharing of our Premium or Free resources (aside from our dedicated ‘Handout’ files as described above).
We think we have set the Premium Account subscription at a really affordable price – because we want everyone to be able to use them!
So, we would really appreciate it if you can direct your friends to subscribe themselves, as this will be the best way to ensure we can continue to provide an ever expanding library of great resources for you!
Please refer to both the Terms and Conditions and Our Copyright Policy for detailed legal information before you use our resources.
How to Download a resource:
If you are a member, go to the main resource page and click on the resource you wish to download.
This takes you to the resource page where you will find a description of the resource and what is contained in the download file.
Click on the ‘Download’ button and the download will begin immediately.
Access Denied message:
If there is an access denial message on the download page, then you either do not have the subscription level required to gain access or you need to log in.
If you think you are logged in and you are a Premium member, but the problem persists, please contact us via the member contact form and we will help you out!
where can i find my download?
The download starts immediately and most files will download quickly for printed resources (depending on your internet connection).
Where your downloads will be depends on your computer, browser (google Chrome / Firefox / Windows Explorer etc) and what settings you have chosen for downloads.
Many computers have a specific ‘Downloads’ file on their hard drive, and we name our files exactly as they are named on the downloads page so that you can easily search for them.
Many internet browsers show downloads either at a tab on the bottom of the window, or with an arrow symbol next to the address bar at the top.
Additionally, if you want to control where your downloads end up, the settings can usually be changed in your internet browser preferences.
There are many options for this, and so our recommendation is that you do an internet search with your computer and browser types to find out.
can I upgrade?
If you would like to upgrade follow these steps:
- Log in
- Click ‘My Account’ in the footer menu (At the bottom)
- Scroll to the bottom of the page and click the button to upgrade.
- Go through the billing process
- Once the payment has been authorised, you will have access straight away.
how to cancel:
You may cancel your membership at any time in the My Account page – find this via the menu at the bottom in the footer.
If you have time, please complete the feedback form so that we know how we can improve if it is anything to do with our service.
Under the feedback form, is the cancellation section – click cancel and follow the instructions.
billing information:
Any subscription fees will be taken from your account soon after you subscribe and will show in your account as Sand To Salt.
Your subscription will renew each year unless you cancel your account before the renewal date.
If you have any problems, use the contact form and we will get back to you ASAP.
refunds:
Due to the nature of our resources, we are not able to issue refunds.
If you are unhappy with any aspect of the site, please contact us using the members only contact form.
accounts and billing
If you would like to upgrade follow these steps:
- Log in
- Click ‘My Account’ in the footer menu (At the bottom)
- Scroll to the bottom of the page and click the button to upgrade.
- Go through the billing process
- Once the payment has been authorised, you will have access straight away.
You may cancel your membership at any time in the My Account page – find this via the menu at the bottom in the footer.
If you have time, please complete the feedback form so that we know how we can improve if it is anything to do with our service.
Under the feedback form, is the cancellation section – click cancel and follow the instructions.
Any subscription fees will be taken from your account soon after you subscribe and will show in your account as Sand To Salt.
Your subscription will renew each year unless you cancel your account before the renewal date.
If you have any problems, use the members only contact form and we will get back to you ASAP.
Due to the nature of our resources, we are not able to issue refunds.
If you are unhappy with any aspect of the site, please contact us using the members only contact form.